Why Kenya needs a professional public service

Why Kenya needs a professional public service

Many developed countries did not just become successful by chance but through skilled, honest, qualified and responsible government workers. They provided quality services such as education, healthcare and technology, enabling them to implement long-term development plans.

A developed society is one in which institutions function efficiently, effectively and respond to the needs of all citizens. Public services are reliable, affordable and accessible to all. 

Kenya can achieve such a status by having a professional public service focused on service delivery and not political loyalty or favoritism. 'The Road to Singapore Report 'draws lessons from Singapore, a first world nation whose public servants helped the country grow into a successful economy through integrity, honesty and hard work. 

The report urges government workers to serve people fairly and equally to help build trust between the government and citizens. This will ensure schools, hospitals, roads, water and other services work well for the benefit of the whole country instead of a few individuals. 

It also suggests that public officers should be well-trained, employed based on merit and all decisions made in accordance with the law. They should treat everyone with respect, use public money for the right purpose, complete projects in time and provide services effectively.

If Kenya builds institutions that value excellent service, integrity, teamwork and accountability, the country will attract more investors, create more jobs and improve the quality of life for its citizens. 

 

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